Contact Us

Global Ballooning Australia Pty Ltd

30 Dickmann St,
Richmond, Victoria, Australia 3121
Ph: +61 3 9428 5703 OR freecall 1800 627 661


WeChat I.D: GlobalBallooningAus (available per below office trading hours)

Facebook   -   Instagram   -   YouTube 

Office trading hours

Our office currently is closed.Given the current 'International Health Crisis' we are having to suspend all operations and administration until further notice. 


We will be back soon!


Once we are reopened again, our office hour will be:

Monday - Friday: 8.30am - 6.00pm
Saturday and Sunday: 11am to 2pm (Our phone is on and the office is CLOSED)

(closed on public holidays in Victoria, Australia)

Please call +61 3 9428 5703 or email,, via live chat here on the site. 

Alternatively, should you to contact us outside these hours, please leave a message or email us, and our friendly team will respond to you as soon as possible.

If you have a scheduled flight and need to reach us after hours, please contact us via the Global Ballooning Australia App.


By downloading our mobile app & inputting your Trip Code (found in the attached confirmation document), you'll have access to the below:

- Receive a notification around 6pm the night before your flight to find out if the flight is proceeding & the exact meeting/pickup time
- Contact our pilot in an emergency via a messaging system

- Have access to the safety information related to your flight

Flights operate year-round, except Christmas Day.


Check the link below anytime after 6pm, the night before flight to find out if the flight is proceeding and the pickup/meeting times

Melbourne Flight:

Yarra Valley Flight:


Click HERE to find out about how to download our mobile app. You'll receive a notification the night before around 6pm with your flight details.

A.B.N: 32 156 541 703


Your privacy is important to Global Ballooning Australia. All information provided Global Ballooning Australia is treated as confidential. Any details you submit to us, either by subscribing to our Newsletter on this website or by sending your details to Global Ballooning Australia on our Forms, will not be passed to any third party and will be used only for the purpose for which you provided them.

Contact and enquiries form

Please feel free to contact us for further information on any of our products and services. Simply fill out your details below and click the send button.

Your enquiry

You can provide us with more details regarding the flight

How do we contact you?

You can also provide us with your address now