Contact Us

Global Ballooning Australia Pty Ltd

30 Dickmann St,
Richmond, Victoria, Australia 3121
Ph: +61 3 9428 5703 OR freecall 1800 627 661


WeChat I.D: GlobalBallooningAus (available per below office trading hours)

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Office trading hours

Your friendly Global Ballooning team are excited to talk to you about your ballooning adventure.

Our office hours are:

Monday - Friday: 9.00am - 5.00pm

Weekends and Public Holidays: During weekends and Victorian public holidays our office is closed.

Should you to contact us outside these hours, please leave a message or email us, and our friendly team will respond to you as soon as possible.

Please call +61 3 9428 5703 or email, or via live chat here on the site during business hours. 


If you have a scheduled flight and need to reach us after hours, please contact us via the Global Ballooning Australia App.


By downloading our mobile app & inputting your Trip Code (found in the attached confirmation document), you'll have access to the below:

- Receive a notification around 6pm the night before your flight to find out if the flight is proceeding & the exact meeting/pickup time
- Contact our pilot in an emergency via a messaging system

- Have access to the safety information related to your flight

Flights operate year-round, except Christmas Day.


Check the link below anytime after 6pm, the night before flight to find out if the flight is proceeding and the pickup/meeting times

Melbourne Flight:

Yarra Valley Flight:


Click HERE to find out about how to download our mobile app. You'll receive a notification the night before around 6pm with your flight details.

A.B.N: 32 156 541 703


Your privacy is important to Global Ballooning Australia. All information provided Global Ballooning Australia is treated as confidential. Any details you submit to us, either by subscribing to our Newsletter on this website or by sending your details to Global Ballooning Australia on our Forms, will not be passed to any third party and will be used only for the purpose for which you provided them.

Contact and enquiries form

Please feel free to contact us for further information on any of our products and services. Simply fill out your details below and click the send button.

Your enquiry

You can provide us with more details regarding the flight

How do we contact you?

You can also provide us with your address now


Global Ballooning Australia is committed to safety and caring for the health and well-being of our teammates, customers, partners, family and friends.

As social distancing on a hot air balloon aircraft is not as practical as it is on the ground, GBA will ensure extensive safety measures to prevent the spread of COVID-19 on all flights throughout your entire passenger journey.

Read about our extensive COVID-19 Policy and Safety Plan to keep you safe while you enjoy a well-deserved adventure of a lifetime with our new range of private flying experiences.