Contact Us

Global Ballooning Australia Pty Ltd

30 Dickmann St,
Richmond, Victoria, Australia 3121

Phone: +61 3 9428 5703 OR free-call 1800 627 661


WeChat I.D: GlobalBallooningAus  (available per below office trading hours)

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Office trading hours

Your friendly Global Ballooning team is excited to talk to you about your ballooning adventure.

Our office hours are:

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Saturday - Sunday: Close

Public Holidays: 11am - 5pm

Please note: If you wish to visit our office, please book an appointment. 

Should you contact us outside these hours, please leave a voicemail message or email us, and our friendly team will respond to you as soon as possible.

Flights operate year-round, except Christmas Day.



You MUST have already booked your flight.

To re-book, please call or email our team to receive a flight confirmation.


PLEASE NOTE: Our mobile app is only used for inputting booked flights in, we DON'T accept new bookings or re-booking your flight through this method. 



You'll receive a text the night before your flight confirming if we're able to proceed based on weather & the precise meeting time.



Please download our app once you have a confirmed flight booked (you will have received a Flight Confirmation which guarantees your places). 



By downloading our mobile app & adding your flight date you'll have access to the below:

  • Receive a notification around 6pm the night before your flight to find out if the flight is proceeding & the exact meeting/pickup time.
  • Contact our team in an emergency via a messaging system in the app - please do not rebook through this method.
  • Once your flight is CONFIRMED the night before, you then have access to fill out your waiver form through the app.
  • Have access to the safety information related to your flight.


Backup option - check the below page from 6pm onwards the night before your flight or call & listen to a pre-recorded message: 

Melbourne Flight: OR call 0488 686 555

Yarra Valley Flight: OR call 0488 686 444

A.B.N: 32 156 541 703


Your privacy is important to Global Ballooning Australia. All information provided by Global Ballooning Australia is treated as confidential. Any details you submit to us, either by subscribing to our Newsletter on this website or by sending your details to Global Ballooning Australia on our Forms, will not be passed to any third party and will be used only for the purpose for which you provided them.

Contact and enquiries form

Please feel free to contact us for further information on any of our products and services. Simply fill out your details below and click the send button.

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