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FAQs

Can I eat food on the bus?
Government legislation prohibits the consumption of food on a public bus. We request that passengers refrain from consuming food on board the bus.

Can I drink on the bus?
It is illegal to consume alcohol in a moving vehicle in the state of Victoria and in accordance with this we do not permit alcohol to be consumed on our vehicles. We request that passengers refrain from consuming beverages on board the bus with the exception of water – which we strongly encourage.

Can I bring my luggage?
Whilst our vehicles are roomy and comfortable they are built for day touring, our vehicles do not have luggage storage facilities, any luggage must be small enough to sit at your feet or on your lap.

Do I need to bring anything?
Our tour is fully inclusive so you only need to bring yourself & your camera of course!

Do you have a toilet on board the bus?
The buses are not equipped with toilets and there is no opportunity to stop along the way or on the return trip so please use facilities prior to boarding.

Do you cater for wheelchairs?

• Passenger Access – AWTC utilise 24 seat touring vehicle, 3 steps onto narrow coach isle.
• Vehicles – We offer small coach touring utilizing 24 seat vehicles to provide intimate group touring. Vehicle aisle must be kept clear at all times and guests are to remain seated whilst in transit. We are unable to carry luggage or other items that cannot fit within the passengers paid seated area.
• Venues – Good easy access to all cellar doors however note Domaine Chandon, which is part of our behind the scenes tour has multiple steps. Passengers may select to forego this sector of our day and rejoin the group for their tasting in the cellar door after the tour. Guests selecting not to climb stairs within the Domaine Chandon tour have access to the gardens and grounds.
• Special needs – AWTC must be alerted to any special needs at the time of booking. This may include but not limited to disabilities, foreign language and dietary requirements. We may not be able to facilitate special requirements on the day if not requested and if not available on this tour. Wheelchair access vehicles are available on request, however extra vehicle and private touring charges apply.

Are vegetarian catered for with lunch?
Vegetarians and other dietary requirements such as gluten and dairy intolerances are catered for. Consult with your driver on the day of the tour.

What time do we get back to the city?
Our tour returns to Melbourne city around 4:30pm – 5.00pm.