Mission, Vision & Values

Mission, Vision & Values


To be the most professional and happy hot air ballooning operation in Australia. A company that provides: - clear direction, a welcoming and safe environment for staff and customers, respects community and recognises the contribution of all people and partners with whom we interact.



1. To ensure safety is GBA’s number one priority.

2. To be a market leader in our field, driven by an enthusiastic team who love what they do and draw happiness from the joy that their actions bring to others.

3. To set a strong core group of values to guide all aspects of the GBA business. These include ethical business practice, sustainability, communication, excellence and enthusiasm.

4. To enrich the lives of everyone encountered.

5. To build a tour where people come to discover the magic of hot air ballooning.


Global’s Core Values


Come together to achieve goals.

Encourage/motivate/respect one another.

Communication & honesty is key!



Team social events.

Have fun on the job – BE energy you want to attract!

Make it special for passengers, remember your first time you were ballooning.



Stand out - keep up with the ever changing world.

Fail fast, fail often & at low cost.

Positively accept change.



Compliance is compulsory - follow procedures.

Do what is right, not what is easy.

ASK if you are unsure!



Donating your time to support locals.

Collaborate with people/organisations.

Lend a hand & make a difference.



Take care of your surroundings.

Give back to the environment.

Recycle, reuse & reduce - be green.



Provide the highest level of customer service & processes.

Persevere regardless of obstacles.

Always strive to achieve more!