Erin Tucci   Office staff

Erin Tucci is Marketing & Partnership Manager at Global Ballooning Australia. She joined us, as Reservations Consultant, 10 years ago.

Her duties are:

As the Marketing and Partnerships manager at Global Ballooning, my role consists of the following:

  • Digital Marketing, social media platforms including Instagram, Facebook and LinkedIn.
  • Marketing initiatives and campaigns.
  • Establishing new partnerships and maintaining existing partnerships (concierge, tour operators, accommodation for example) 
  • Collaborating with social influencers, photographers and lifestyle/ travel bloggers. 
  • Local community events.
  • Brand awareness, ensuring we remain recognisable, up to date and exciting to customers, keeping in line with the Company vision and values. 
  • Responding to and encouraging customer reviews/ testimonials.
  • Blog writing on the website.
  • industry networking.
  • Email marketing - designing templates and updating audience.
  • Website management.
  • Responding to customers questions or concerns on social media.
  • Attending events to gain knowledge and provide inspiration for new opportunities.

 

Enthusiastic about tourism and events, I am dedicated to providing outstanding professional service using my unique skills, passion and drive to keep learning.

I am a naturally positive person and always keen for a new challenge in my role, taking on different perspectives and looking for new opportunities for the company.

What do you like most about your job?

The vibrant people! Enthusiastic, fun & passionate.

I love meeting people within the tourism industry and attending events which promote other tourism companies.

If you could share one tip with a new employee, what would it be?
Be prepared to become instant family!

What is the most enjoyable part of your job?

Hearing the stories of our passengers and being able to share them with the world. 

Many people choose to go hot air ballooning to celebrate a special occasion, from wedding proposals to milestone birthdays, it's great to see the shared experience with loved ones, of all ages, from all over the globe.

Describe yourself in three words
Positive, Friendly, Energetic

What was your worst ever job?

I had a trial day at a fashion retail store in Chadstone when I was 18.

Having already working in the fast-faced, hands-on hospitality, industry, this position lacked meaning and I was bored, being told to 'pretend to fold up clothes' to look busy.

I do LOVE shopping and fashion, so I have just kept this as my own personal hobby :) 

If you weren't doing this job, what would you be?
I always saw myself as a flight attendant, or maybe a tour guide.

How many times have you been ballooning?
Six or seven times, definitely should go up more often.

In which locations have you flown over?
Melbourne and the Yarra Valley

If you could choose one place in the world to fly over in a hot air balloon where would it be?
Florence, Italy.

Erin's background

 

Over the years, I have working within the Tourism/ Hospitality industry at Hotels, Wedding and Event venues,  Restaurants and Retail stores.

I have also been fortunate enough to travel near and far, including Italy, Japan, Hawaii, New Zealand, Bali, London and closer to home- all over Australia except NT. 

Melbourne is my home, my life, I am an amabssador for our beautiful city and embrace it as much as I can.