A perfect example of customer service committed to making memories which last a lifetime.
It was my birthday, and a bucket list adventure. Beginning with a fantastic dinner at Ray's Restaurant and overnight luxury stay at Balgownie Resort.
The flight took around 1 hour, and silently drifted over Hurstbridge, Panton Hill and Lake Winnakie/Sugarloaf Dam before gently landing at Yerring Station.
The crew were fantastic and everyone on board had a fantastic time.
Greeted by a professional team of balloonists, we were driven to our launch site. After filling the balloons, a smooth glide upwards, breaking through the clouds into complete silence followed.
We watched the other balloons breach the clouds then the sun rise up through the cloud in an amazing display of colour. The balloon then descended below cloud level for an amazing flight over the beautiful Yarra Valley.
We landed without so much as a bump due to our very skilled pilot, Eddie. After assisting to pack up, we were driven back to our meeting point where we had a delicious breakfast with the other passengers and the team.
What a wonderful way to start the day. An amazing experience we will remember forever.
We had the perfect day to experience Hot Air Ballooning and the perfect company with which to experience it.
This was the third time that we attempted to fly.
Each time we went we were kept fully informed of whether we would be flying, or not. The first two times, that we were unable, Global ensured that we were able to keep extending our ticket for another year, so that we could try again.
As they say, the third time was a charm. It was more than a charm, it was a truly amazing experience. I could have stayed up in the Balloon forever. The peace of flying and the views over Melbourne were an experience I will never forget.
We stayed for the Champagne breakfast and this too was extraordinary. I know the hotel was catering for a vast array of guests, but it was so nice to have so much more variety than just the standard hot breakfast of sausage, bacon, eggs, etc. I am so pleased that we were able to do this before we went into lockdown. It gave us wonderful memories.
I wish a Global all the best during this crisis and hope that the company comes out of this stronger than ever. Thank you everyone for all that you did on the day, including the Pullman Hotel. It was truly unforgettable.
Our flight was cancelled, suspect as not enough passengers for the day, but we managed to get a flight a day earlier. This worked well, the flight was full, and near perfect flying conditions. The basket arrangement of partitions for 4 people worked well as we had 4 in our group. Excellent flight, skimming just over trees and fields was exciting and made the ballooning experience more real somehow.
Highly recommended. Beautiful peaceful views over Melbourne. Felt safe at all times. Staff were
great.Had an excellent time
Excellent - well worth every minute of it. Right from he start to the end, the staff were friendly and at all times we felt welcome. Safety was also at the forefront of all that they did.
A week before our visit, I had not considered hot air ballooning before. I am so glad my partner bought us tickets, as it was an experience of a lifetime. The balloon staff members were down to earth, extremely funny and professional. I had a great time and have already recommended this experience to friends and family.
One great bonus was the photos taken from suspended camera provided at no extra charge - a VERY professional team.
We had the most amazing flight this morning for our 21st Anniversary. I have been longing to do this for soooo long and it was Spectacular. Thank you Eddie and crew for a smooth flight over the Yarra Valley I didn’t want to come down . Paul and Belinda
We had an amazing trip and enjoyed the full experience. From Rain and Theo’s pick up to Eddies
piloting through the breakfast each aspect was fun. The views were simply unforgettable. Rains level
of energy cannot be rivalled by any other person I have met in the world.
I took a friend on the best Christmas Eve adventure...high over the Yarra Valley in the serenity of a perfect sunrise. The ballooning team made this experience unforgettable and a wonderful way to see this iconic wine region.