The lady who booked our flight over the phone at Global ballooning was fantastic at explaining everything and making me feel very reassured that i had made the right decision, her name was Kate. Also our pilot on the balloon was very funny and excellent at answering questions and making our experience of helping set up and pack away the balloon very fun, his name was Nik.
Nick the pilot, made us feel very safe and relaxed. He explained everything clearly and thoroughly and also threw in an amusing comment here and there, making the flight very enjoyable
I just wanted to say thank you. What a wonderful experience the balloon flight was with my Partner on Saturday.
We thoroughly enjoyed it. :)
Kiff he was informative and made you feel relaxed
Nick was very nice and gentle, and provided a lot of instructions to let everyone fully enjoy the whole process right from the start.
Felt very safe with Brian as a pilot.
Erin looked after us. Absolutely superb customer service. Brian and Belinda were very professional. All three are assests to your company
Pilot was fantastic. So professional, friendly and informative. Barry was also great, being clear and directive as to help we could help set up and clear up. Which meant the hard work hardly took any time and was lots of fun.
Erin Tucci (Sales and Marketing coordinator) was super helpful in answering a lot of my questions. She was very informative and patient with me. Thank you so much.
Nick (pilot) was very nice and gentle, and provided a lot of instructions to let everyone fully enjoy the whole process right from the start.
Imagine it is your second full day in a new country and you are still a bit jet lagged after 20+ hours traveling. What will make you want to get up early? A balloon ride, my dear, and trust me when I say it is worth forgetting the lag and waking up early.
The day before had high winds but when we called the evening before our adventure was still scheduled. We are extremely lucky travelers with weather and the next morning (4ish?) when we called it was still a go. We were picked up at our hotel and were off for the adventure along with a small group.
We were delivered to the designated launch site and were delighted to see that two other balloons would be joining us. How fun it would be. We learned about all of the precautions taken (including the weather) to make the adventure safe then helped to set up the balloon.
Imagine that only hot air and the wind would be determining your travel! It was so serenely peaceful up in the air. And the scenery over Melbourne was absolutely breathtaking. I'm nearly in tears as I type this remembering this magical experience.
Several people have since asked me if I was ever afraid. The answer is NO! Because I learned so much along the way I felt completely safe. Instead of having any fear, I relished every minute. And all too soon it was done and we helped collapse and pack up the balloon - it was my cardio for the day.
If you have this on your bucket list and the weather cooperates, do not hesitate to use Global Ballooning. An unforgettable experience will be yours for the rest of your lifetime.
Just a great morning, despite the early start. Beautiful weather and great views.........so peaceful in the air. Very calming despite one of our travelling party being very nervous.
Thank you for a stunning balloon flight on Saturday June 13. It was a true Yarra Valley experience with whisps of fog in the wetlands, a gentle pink sunrise and a takeoff beside the vines. Hats off to the very professional and capable pilot, Brian. His clear instructions and dry humour reassured any first time flyers. We look forward to our next flight over the Valley.
Thank you Erin and the Global Team.
I received a well presented gift voucher for my brothers birthday in the mail today.
You have been so efficient , prompt and helpful, a blessing to deal with.