Erin looked after us. Absolutely superb customer service. Brian and Belinda were very professional. All three are assests to your company
Pilot was fantastic. So professional, friendly and informative. Barry was also great, being clear and directive as to help we could help set up and clear up. Which meant the hard work hardly took any time and was lots of fun.
Erin Tucci (Sales and Marketing coordinator) was super helpful in answering a lot of my questions. She was very informative and patient with me. Thank you so much.
Nick (pilot) was very nice and gentle, and provided a lot of instructions to let everyone fully enjoy the whole process right from the start.
Imagine it is your second full day in a new country and you are still a bit jet lagged after 20+ hours traveling. What will make you want to get up early? A balloon ride, my dear, and trust me when I say it is worth forgetting the lag and waking up early.
The day before had high winds but when we called the evening before our adventure was still scheduled. We are extremely lucky travelers with weather and the next morning (4ish?) when we called it was still a go. We were picked up at our hotel and were off for the adventure along with a small group.
We were delivered to the designated launch site and were delighted to see that two other balloons would be joining us. How fun it would be. We learned about all of the precautions taken (including the weather) to make the adventure safe then helped to set up the balloon.
Imagine that only hot air and the wind would be determining your travel! It was so serenely peaceful up in the air. And the scenery over Melbourne was absolutely breathtaking. I'm nearly in tears as I type this remembering this magical experience.
Several people have since asked me if I was ever afraid. The answer is NO! Because I learned so much along the way I felt completely safe. Instead of having any fear, I relished every minute. And all too soon it was done and we helped collapse and pack up the balloon - it was my cardio for the day.
If you have this on your bucket list and the weather cooperates, do not hesitate to use Global Ballooning. An unforgettable experience will be yours for the rest of your lifetime.
Just a great morning, despite the early start. Beautiful weather and great views.........so peaceful in the air. Very calming despite one of our travelling party being very nervous.
Thank you for a stunning balloon flight on Saturday June 13. It was a true Yarra Valley experience with whisps of fog in the wetlands, a gentle pink sunrise and a takeoff beside the vines. Hats off to the very professional and capable pilot, Brian. His clear instructions and dry humour reassured any first time flyers. We look forward to our next flight over the Valley.
Thank you Erin and the Global Team.
I received a well presented gift voucher for my brothers birthday in the mail today.
You have been so efficient , prompt and helpful, a blessing to deal with.
Perfect flight - David was our pilot and he was sensation, you could sense/hear the confidence in his voice when speaking on the ground when explaining the wind factors and especially in the air. He was magnificient. You knew that he was experienced and I would recommend anyone to request David as their pilot. Outstanding.
In my experience, nothing, the whole morning exceeded anything in my imagination, it was a surreal experience that I and my frineds will be touched forever by. Thank you Global
We had a wonderful flight over Melbourne on Sunday.
We were both glad to finally go and thanks for being so patient with us. The original voucher was for our 30th wedding anniversary and we just celebrated our 33rd a few weeks ago.
So it’s been ongoing for 3 years. I have a couple of good shots of the morning but I can’t email them off my phone. But there was a guy on our flight who had a super duper camera and I’m tipping he got a few great shots.
We’ve done both the Yarra Valley and Melbourne flights now and thoroughly enjoyed both of them.
The day was well organized and ran smoothly and I also enjoyed the passenger participation in set up and pack up.
Breakfast was appreciated and delicious when we reached The Pullman.
So good luck and best wishes to the flight crew, ground crew and office staff.
Thanks for your email.
Yesterday morning went well and was a very special morning for all involved.
We would like to thank all at Global Ballooning who helped organise the morning and especially to Dean for his efforts on the day and for his thoughtfulness, consideration and respect in ensuring our morning went as we had planned. We also all had a lot of fun helping pack up the balloon afterwards.
Thanks again for making a special occasion a day to remember.
Helen & Michael Dinkgreve
Hi Kate, thanks for your email and I was actually going to email today!
I want to thank your company very much for the experience, it all went really well and according to plan.
Belinda and our pilot Victor were awesome yesterday morning and she got a really good surprise so it was great!
I will definitely be recommending global ballooning to my friends and family and I should have some pictures soon which I will email through and you can add to your FB page.
Thanks once again for all your help and sorry for the several calls during the build up to the day