Loved the ride and your customer service was excellent!
This was my third balloon experience and the best. The confirmation and transport arrangements were very good. I understand the "fragile" nature of a booking for flying, because it is dependent on the weather, but these guys were great. Our pilot Nick was very professional, but more than that I watched his interaction with his other pilots, and they were all working for the safety of all three balloons. They were a professional unit and no-one can ask for more. On a personal note, I work in a particularly specialised field, where there is an extremely limited number of people with similar skills, but like you, my clients expect the best. I always try to deliver, but you guys did deliver. I watched Nick throughout the flight and listened to the conversations. You worked as a team and the result was amazing to watch.
Dave's commentary was excellent.
I was a little bit hesitant when making a booking as I knew my Dad has a tiny frame and would struggle to climb into the basket. Dad told me that everyone was fantastic helping them into the basket. Someone even took the time to take a photo of Mum and Dad in the basket together. I write this with tears in my eyes thinking about the great experience you gave my parents, going above and beyond.
The experience was carried out excellently! !
Thank you, I had a beautiful experience.
Loved the experience. Pilot and Crew fantastic!
Awesome experience, certainly recommend Global Ballooning Australia to family and friends.
Loved the champagne blessing !!! Dean was great !! Simon, what a crack up! He was great. Loved the banter between the team!
Thank you to our pilot Dave on sunday 20th May 2012 for a fantastic morning flight and service. Jason And Roseanne, Tasmania
It was an unforgettable experience, the crew members to mention, pilots David and his co partner Brian for extra mention. Please pass on to them and also Erin in the office, the breakfast at the Hilton was most enjoyable. Finally a special thanks for allowing my daughter and her 2 children, 11 yrs and 9 yrs to watch the take off and take photos. She paid for my trip. I will recommend Global Ballooning Australia to everybody I speak to.
We had an absolutely fantastic time today, Nick and the ground staff were cheerful, informative (not too technical for the sleepy brain) and professional. The flight was above and beyond my expectations, and after at the hotel we were well looked after by the global ballooning staff. They all walked around the tables making sure everybody had everything they needed and wanted, before they fed themselves. In all I really was impressed and will recommend global ballooning without hesitation.
I had the pleasure of fulfilling what has been something very high on my wishlist - a hot air balloon ride. A birthday gift from my family, and I was not disappointed in any way, in fact, it was even better than I could have imagined. The day was perfect, the organising skills of the air and ground crew was second to none, they carried out their duties in a most professional and friendly manner. I thank them all. The task of folding up the balloon and placing it back in its tub was a lot of fun, and contributed to the total enjoyment of the flight. A lovely breakfast in totally comfortable surroundings. Well done Global Ballooning Australia! - will wholeheartedly recommend you to anyone interested in a similar unforgettable experience.
The flight was absolutely incredible, it fulfilled all my expectations and more. Dave, our pilot was outstanding. He made us feel comfortable about the whole experience right from the start. The whole crew, were professional, friendly and we felt safe and in good hands. Breakfast was delightful and we enjoyed our glasses of champers, it was a very fitting way to finish the trip J. We thank you for making our experience a memorable one.
Was an incredible adventure. Staff were friendly, fun and professional. Would definitely recommend your organisation.