We were advised by the staff when booking to try the Monday and if that didn't go ahead we had the second day as a backup. Unfortunately the Monday was cancelled at the launch site due to incoming bad weather. We were so glad that Brian cancelled the Monday, (as the Tuesday was incredible). We then were contacted by the company 3 times to apologise and rebooked. The staff in the office were attentive and thorough. The Tuesday morning came around and we knew the flight would proceed. OMG: it was one of the most amazing experiences I've been on. It was evident the pilot, Brian, was very experienced and knew his craft but not only that, he was patient and knowledgeable about the Valley. The ground staff were amazing too. They were all so intent to ensure we had a fantastic experience. What a wonderful team they make. We booked the champagne breakfast afterwoods and I feel that's a must. We had a wonderful time and highly recommend this to anyone.
Excellent activity offering the opportunity to see at first-hand the wonderful Yarra Valley. The pilot and his assistant pointed out things of interest, including kangaroos. Breakfast was included afterwards and allowed us to reflect and chat with other travellers.
This was brilliant! I've been in hot air balloons twice before, in the UK and in Kenya, but it was my sister's first time in a balloon. She'd always wanted to do this, but has limited mobility, and mostly uses a wheelchair - so this was the trip of a lifetime. Kiff took amazingly good care of her - right from the pick-up at our hotel. The balloon basket is specially adapted so she could walk into it, and she had a seat to sit on during the ride so she felt really secure and could enjoy this fantastic views. When we landed (the smoothest balloon landing ever!) she was helped out, and then watched as the rest of us helped deflate the balloon.Then on to breakfast at the Pullman to cap a wonderful morning and receive photos of the trip from Kiff.
From her point of view - an amazing disabled-friendly experience, from people who obviously understood just what she needed and went out of their way to ensure it was perfect.
From my point of view - just an amazing experience! I'd totally recommend anyone to ride with this company and I'd love to do it again!
I know we have filled in the online survey but I just want to say a big thank you to all of the people we dealt with at Global Ballooning.
From booking through to flying and breakfast, everyone was cheerful, helpful and efficient. I can’t think of a single thing that should have been done differently!
My husband and I had such a wonderful experience. Our thanks and appreciation go to Brian, Nick, Georgia and Bambi.
just a short note to say thankyou for a most enjoyable balloon flight over the Yarra Valley on Thursday 11th of January.
As first time flyers we did not know what to expect but the professionalism of your team was second to none ,we will
not hesitate to reccommend your company to family and friends.
An Unforgettable Experience!
As hard as it may be to get up early to join this sunrise hot air balloon ride, it is 100% worth it! What a spectacular experience to watch the sun rise over the Yarra Valley as you float gently above the trees. Absolutely breathtaking views!! After you land — and help get the balloon secured and put away — you’re treated to a great buffet champagne breakfast back at the lovely Balgownie Estate. The staff at Global Ballooning was really great. Grega, our pilot, was clearly a skilled professional; Bambi, our tour guide for part of the day, was outstanding — extremely well-informed, personable, and funny. We transitioned from the Global Ballooning team to a winery tour. The bus wasn’t the greatest, but the tour was a blast...concluding at the gorgeous Domaine Chandon. A great day that we will long remember!
A memorable balloon flying trip. Nick Hambley, Georgia and the whole crew team were very professional, efficient and friendly. Their cheerful personality makes even the waiting and setup time tolerable. Daniel’s hotel pick up was punctual and well communicated. Pilot Steven Buckley makes the fly and landing extremely smooth and fun.
Overall very well organized trip that I’ll recommend to friends. The the flying journey itself definitely worth a 2am wake up morning :)
Just wanted to say a huge thank you! The voucher was in the letter box when I arrived home tonight & you even put it in a Xmas envelope! Fabulous service, absolutely stoked. I hope you have a brilliant end of year.
Thanks again, Fran
we had an experience of a lifetime today Ballooning in the Yarra Valley. We would like to thank our pilot Brian and his crew. As soon as we arrived we were taken care of and given all the information we needed to make our day enjoyable. Being afraid of heights I was very anxious about the whole experience but this was soon eased as I realised we were in expert hands. Thank you to Global Ballooning for an amazing experience.
Thanks again from the McConachys
Thank you global ballooning for a great flight.
Our pilot was Ronald and he was great. Very smooth landing.
We had a fantastic time.
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On the 5th Nov 2017 we had a flight in the Yarra Valley with Ronald . I just wanted to say that he was excellent: friendly, informative, clearly an expert pilot, and the smoothest landing you could hope for ! Wonderful experience ! I will recommend you highly. Eddie his ground crew was also very friendly and helpful. Thank you both for a wonderful day.
It was amazing!! the morning turned out beautifully and the whole experience was just perfect,
Thank you and the whole Team at Global Ballooning!
I took the balloon ride on the above mentioned date. It was a wonderful experience.
I would like to take this opportunity to thank the entire crew Bambi, Belinda and Ronald for making it memorable for me.