Dare to Compare

Dare to Compare

SAFETY AND EXPERIENCE

  • We are the largest hot air ballooning company in Victoria with 30 balloons and 9 commercial pilots. This is important - when booking the date for your balloon flight we offer more availability compared to other ballooning operators. If your flight is cancelled, you won't have to wait long to re-book.
  • We actively meet with all our landowners in Melbourne and the Yarra Valley to discuss aspects of ballooning and to gain permission to use the land/or facilities. This means we have the largest key set and contact list!
  • Global Ballooning Australia is also a foundation member of the Australian Professional Balloonists Association.
  • We are the only company in Victoria to employ multiple staff members with Civil Aviation and Safety Authority Maintenance Authority working under a Certificate of Approval. This Certificate is the highest possible in Australia to allow Global Ballooning Australia to maintain its fleet to the highest possible manufacture and legislative standards.
  • Our pilots are the best in the industry and firmly passionate about ballooning. Global Ballooning Australia Chief PilotKiff Saunders holds the highest qualification and is the only hot air ballooning examiner flying over Melbourne and Yarra Valley. You will find most of the pilots flying in Victoria including our competitors have been trained and examined by Kiff before receiving their commercial pilots licence.
  • Our Operational Team meets on a fortnightly basis to discuss all aspects of operations.
  • Our experienced ground crew are the best in the business and have the highest possible training - especially in the art of champagne pouring to help passengers celebrate their beautiful sunrise flight.
  • Barry Ward - Crew Chief, is a qualified mechanic servicing all 25 balloons in the fleet.​

TOURISM LEADER

  • We won the 2014, 2015 & 2016 Tourism Awards for Tour/Transport Operator in Victoria and are now in the Hall of Fame.
  • Received 2017 Hall of Fame Certificate of Excellence on TripAdvisor.
  • We are highly committed to tourism excellence and is always seeking to improve business practices and the visitor experience to contribute to the success and sustainability of the Australian tourism industry.
  • We are an accredited operator with ATEC.
  • We are an active member of the tourism industry promoting ballooning to Victoria, Australia and the world! Recent countries we have visited to promote the iconic image of ballooning include; New Zealand, North America, Europe, Asia and all major Australian cities.
  • GBA provides iconic imagery that is used prominently in the promotion of Victoria as a visitor destination around the world. Images also feature in Visit Victoria, Yarra Ranges Tourism and Tourism Australia marketing collateral and digital presence.

sustainability

  • Offset all our carbon emissions with Greenfleet! In the last year, 1,449 native trees were planted on Global's behalf, offsetting 388.31 tonnes of CO2-e.
  • We donate balloon material to schools for use in art projects. When a balloon can no longer be flown commercially, the GBA team will use it for training, or the ropes/parts of the balloon are recycled.
  • We use recycled paper for our brochures and business cards.
  • Pilots educate and highlight to passengers the importance of how balloon flights affect the environment.

CUSTOMER SERVICE

  • Office staff continuously undergo training to deliver best practice excellence through marketing, business operations and customer service.
  • All staff participate in the ongoing measurement and analysis of customer feedback which is undertaken to improve service standards and business practices. GBA educates staff on the value of tourism and how the industry works together to offer world-class visitor experiences.
  • We are 100% Australian family owned and operated.
  • Since the introduction of the Easy Access Basket, the Global team have embarked on sharing with the wider tourism industry the importance of accessible tourism and taken an active role in educating and encouraging others through community and industry forums, speaking engagements and webinars.